Risk Focus: Disclosure and Apology in Dentistry

What should you do if there’s an unexpected outcome in your dental practice? Adverse outcomes and errors are a part of dentistry. Learn how to handle difficult situations with honesty and integrity, while protecting yourself and your practice.

This video walks you through how to handle adverse outcomes in your dental practice. Despite your best efforts, unanticipated outcomes and errors can happen. How you handle these situations impacts patient trust and your liability exposure. Learn how the lack of disclosure and apology can affect your practice and risk of a malpractice lawsuit. You’ll also get helpful tips on how to disclose adverse events and real-life case studies to illustrate different disclosure scenarios.

In need of CDE?

Earn CDE credits by taking our Risk Focus: Disclosure and Apology in Dentistry course. You’ll learn even more about how to manage your risk and it only takes around 30 minutes.

The information contained herein and presented by the speaker is based on sources believed to be accurate at the time they were referenced. The speaker has made a reasonable effort to ensure the accuracy of the information presented; however, no warranty or representation is made as to such accuracy. The speaker is not engaged in rendering legal or other professional services. The information contained herein does not constitute legal or medical advice and should not be construed as rules or establishing a standard of care. Because the facts applicable to your situation may vary, or the laws applicable in your jurisdiction may differ, if legal advice or other expert legal assistance is required, the services of an attorney or other competent legal professional should be sought.