Risk Focus: Patient Communication in Dentistry

What’s the cornerstone of patient-centered care? Great communication. As a dentist, you can see better personal and clinical outcomes by improving your communication with patients and staff. It can also help you avoid (or win) malpractice lawsuits.

In this video, our leading dental risk consultant gives practical tips to improve your patient communication. Quality communication with patients is a vital tool in dentistry that can improve patient comprehension, informed decision-making, and adherence to treatment plans. This video explores patient communication issues that lead to patient injuries and dental malpractice claims. You’ll also learn best practices for establishing quality communication with your patients to avoid these pitfalls.

In need of CDE?

Earn CDE credits by taking our Risk Focus: Patient Communication in Dentistry course. You’ll learn even more about how to manage your risk and it only takes around 30 minutes.

The information contained herein and presented by the speaker is based on sources believed to be accurate at the time they were referenced. The speaker has made a reasonable effort to ensure the accuracy of the information presented; however, no warranty or representation is made as to such accuracy. The speaker is not engaged in rendering legal or other professional services. The information contained herein does not constitute legal or medical advice and should not be construed as rules or establishing a standard of care. Because the facts applicable to your situation may vary, or the laws applicable in your jurisdiction may differ, if legal advice or other expert legal assistance is required, the services of an attorney or other competent legal professional should be sought.

Risk Focus: Patient Selection in Dentistry

Most dentists don’t realize how much control they have when it comes to their patient roster. Learn how to proactively manage your patient list to avoid claims and improve outcomes.

In this video, our leading dental risk consultant will walk you through the importance of patient selection. Poor patient selection can greatly increase your risk for malpractice claims, especially when working with high-risk patients. Your patient selection process can be one of your most effective tools to mitigate claims and improve the success of your office. Learn what pitfalls to avoid and get practical insights with real-time case studies and examples.

In need of CDE?

Earn CDE credits by taking our Risk Focus: Patient Selection in Dentistry course. You’ll learn even more about how to manage your risk and it only takes around 30 minutes.

The information contained herein and presented by the speaker is based on sources believed to be accurate at the time they were referenced. The speaker has made a reasonable effort to ensure the accuracy of the information presented; however, no warranty or representation is made as to such accuracy. The speaker is not engaged in rendering legal or other professional services. The information contained herein does not constitute legal or medical advice and should not be construed as rules or establishing a standard of care. Because the facts applicable to your situation may vary, or the laws applicable in your jurisdiction may differ, if legal advice or other expert legal assistance is required, the services of an attorney or other competent legal professional should be sought.

Risk Focus: Disclosure and Apology in Dentistry

What should you do if there’s an unexpected outcome in your dental practice? Adverse outcomes and errors are a part of dentistry. Learn how to handle difficult situations with honesty and integrity, while protecting yourself and your practice.

This video walks you through how to handle adverse outcomes in your dental practice. Despite your best efforts, unanticipated outcomes and errors can happen. How you handle these situations impacts patient trust and your liability exposure. Learn how the lack of disclosure and apology can affect your practice and risk of a malpractice lawsuit. You’ll also get helpful tips on how to disclose adverse events and real-life case studies to illustrate different disclosure scenarios.

In need of CDE?

Earn CDE credits by taking our Risk Focus: Disclosure and Apology in Dentistry course. You’ll learn even more about how to manage your risk and it only takes around 30 minutes.

The information contained herein and presented by the speaker is based on sources believed to be accurate at the time they were referenced. The speaker has made a reasonable effort to ensure the accuracy of the information presented; however, no warranty or representation is made as to such accuracy. The speaker is not engaged in rendering legal or other professional services. The information contained herein does not constitute legal or medical advice and should not be construed as rules or establishing a standard of care. Because the facts applicable to your situation may vary, or the laws applicable in your jurisdiction may differ, if legal advice or other expert legal assistance is required, the services of an attorney or other competent legal professional should be sought.

Risk Focus: Jousting in Dentistry

Jousting — making critical comments about, or second-guessing, the care of another dentist — is a significant problem in dentistry. Jousting most often occurs in subsequent dentist’s treatment or during the process of a second opinion. This video defines jousting and examines the role and impact of jousting on malpractice allegations and claims. Watch to learn how you can help end the jousting cycle in dentistry.

In this video, our leading dental risk consultant teaches you how to navigate jousting—a problematic trend in dentistry. Jousting is when a dentist gets “thrown under the bus” by another dentist who critiques or questions their care. This can lead to loss of business and costly malpractice claims. Watch to learn how to handle and avoid jousting.

In need of CDE?

Earn CDE credits by taking our Risk Focus: Jousting in Dentistry course. You’ll learn even more about how to manage your risk and it only takes around 30 minutes.

The information contained herein and presented by the speaker is based on sources believed to be accurate at the time they were referenced. The speaker has made a reasonable effort to ensure the accuracy of the information presented; however, no warranty or representation is made as to such accuracy. The speaker is not engaged in rendering legal or other professional services. The information contained herein does not constitute legal or medical advice and should not be construed as rules or establishing a standard of care. Because the facts applicable to your situation may vary, or the laws applicable in your jurisdiction may differ, if legal advice or other expert legal assistance is required, the services of an attorney or other competent legal professional should be sought.

Risk Focus: Informed Consent in Dentistry

Informed consent in dentistry is a foundation of patient engagement and patient-centered care. True informed consent is not merely a signed form; rather, it is a process of educating a patient about treatment options and potential outcomes.

This video examines the importance of informed consent in dentistry and how lack of an appropriate informed consent process can lead to increased frequency and severity of malpractice claims. The essential elements of informed consent are discussed, as well as the role of dentists in this process. The provision of an informed consent checklist and review of case scenarios involving lack of or ineffective informed consent also are included in this video.

In need of CDE?

Earn CDE credits by taking our Risk Focus: Informed Consent in Dentistry course. You’ll learn even more about how to manage your risk and it only takes around 30 minutes.

The information contained herein and presented by the speaker is based on sources believed to be accurate at the time they were referenced. The speaker has made a reasonable effort to ensure the accuracy of the information presented; however, no warranty or representation is made as to such accuracy. The speaker is not engaged in rendering legal or other professional services. The information contained herein does not constitute legal or medical advice and should not be construed as rules or establishing a standard of care. Because the facts applicable to your situation may vary, or the laws applicable in your jurisdiction may differ, if legal advice or other expert legal assistance is required, the services of an attorney or other competent legal professional should be sought.